- Manage the recruitment process from sourcing and screening to interviews and offers.
- Source candidates through job boards, LinkedIn, referrals, and other recruitment channels.
- Conduct screening calls and initial interviews to assess candidates’ experience, communication skills, and suitability.
- Coordinate interviews and collect feedback from hiring managers.
- Maintain accurate candidate records and recruitment trackers.
- Communicate with candidates throughout the hiring process and follow up on offers and joining dates.
- Work with hiring managers to understand job requirements and recruitment priorities.
- Prepare recruitment updates and support the achievement of hiring targets.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- - Previous experience in BPO or contact center recruitment is mandatory.
- 2–3 years of experience in recruitment.
- Excellent command of English, both written and spoken.
- Strong sourcing, screening, and interviewing skills.
- Strong communication, organization, and time management skills.
- Ability to manage multiple vacancies and meet hiring deadlines.
- Proficiency in Microsoft Office and familiarity with recruitment platforms.