Lead and manage the QA and QC functions across the borosilicate glass manufacturing operation.
Establish, implement, and continuously improve the Quality Management System in line with ISO standards and applicable glass-product compliance requirements.
Develop and maintain quality procedures, inspection plans, work instructions, test methods, specifications, and product-release criteria.
Monitor quality controls across raw materials, batch preparation, glass forming, annealing, finishing, decoration, packing, and final inspection.
Ensure products meet requirements related to thermal shock resistance, heat resistance, chemical durability, dimensional accuracy, visual appearance, strength, and food-contact safety.
Oversee laboratory and production testing, including thermal cycling, temperature-resistance, chemical-resistance, visual-defect, dimensional, and breakage testing.
Ensure quality compliance for borosilicate and Pyrex-type glass products intended for oven, microwave, freezer, cooking, serving, and food-storage use.
Lead investigations into non-conforming products, defects, customer complaints, and production deviations; implement root-cause analysis and effective CAPA plans.
Track quality KPIs, including rejection rate, defect rate, customer complaints, rework, scrap, and first-pass yield, and issue regular reports to plant management.
Conduct internal quality audits and coordinate external audits, customer audits, and certification-related activities.
Manage calibration, verification, and maintenance follow-up for quality-control and laboratory equipment.
Work closely with Production, Maintenance, R&D, Supply Chain, and Packaging teams to resolve process-quality issues and drive continuous improvement.
Assess and monitor supplier quality for key raw materials, packaging materials, and outsourced services.
Lead, train, and develop the quality team, ensuring clear accountability and consistent inspection standards.
Ensure all quality records, test reports, inspection results, and compliance documentation are accurately maintained and traceable.
Requirements
Bachelor’s degree in Chemical Engineering, Materials Science, Glass/Ceramics Engineering, Chemistry, or a closely related discipline. Chemical Engineering or Materials Science is strongly preferred.
Minimum 7 years of quality experience within a manufacturing environment, including at least 3 years in a supervisory or managerial quality role.
Mandatory hands-on experience in borosilicate glass, Pyrex-type glassware, heat-resistant glass, or glass cookware manufacturing.
Strong understanding of glass-manufacturing processes, product defects, annealing, thermal properties, chemical durability, and product-performance testing.
Practical knowledge of ISO 9001 and other relevant quality, product-safety, and food-contact compliance standards.
Experience managing thermal shock, heat resistance, chemical resistance, dimensional, visual, and breakage testing for glass products.
Strong experience in root-cause analysis, CAPA, 8D, NCR management, internal audits, and continuous-improvement initiatives.
Proven ability to lead a quality team and work effectively with production and plant-management stakeholders.
Strong analytical, reporting, problem-solving, and decision-making skills.
Very good English communication skills, written and spoken.
Willingness to work at the factory location in Ain Sokhna / Suez.