* Serve as the primary administrator and subject-matter expert for SAP SuccessFactors.
* Administer Employee Central and Performance & Goals modules.
* Configure workflows, business rules, role-based permissions, and system settings.
* Maintain employee records, organizational structures, and HR master data.
* Ensure system configuration aligns with HR processes and business requirements.
* Manage daily HRIS operations, system maintenance, upgrades, testing, and release activities.
* Troubleshoot system issues and coordinate with IT teams, SAP consultants, and vendors.
* Maintain system documentation, operating procedures, and user guides.
* Conduct regular system and data audits to ensure accuracy, integrity, security, and compliance.
* Develop and automate HR reports, dashboards, and workforce analytics.
* Generate insights related to headcount, turnover, recruitment, performance, and workforce planning.
* Support performance-review cycles, goal management, calibration processes, templates, and workflows.
* Identify opportunities to automate and improve HR processes.
* Support HR digital-transformation initiatives and the implementation of new system modules.
* Deliver training sessions and promote effective system adoption among managers and employees.
* Manage user access and ensure compliance with internal controls and data-protection requirements.
Requirements
* Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field.
* 3–7 years of HRIS experience.
* At least 3 years of hands-on SAP SuccessFactors administration experience.
* Practical experience with SAP SuccessFactors Employee Central and Performance & Goals modules.
* Strong knowledge of role-based permissions, workflow configuration, and system administration.
* Experience in HR reporting, analytics, data management, and data governance.
* Advanced Microsoft Excel skills.
* Experience in system testing, change management, data validation, and auditing.
* Ability to troubleshoot system issues and coordinate effectively with HR, Payroll, IT, and external vendors.
* SAP SuccessFactors certification is preferred.
* HRIS, analytics, or project-management certifications are advantageous.
* Experience in agriculture, manufacturing, FMCG, or industrial environments is preferred.
* Strong analytical, communication, problem-solving, and stakeholder-management skills.