Customer Service Specialist – Italian Speaker

Customer Service Specialist – Italian Speaker

On-Holdبعيد
الصناعة : Travel and Tourism
الموقع:
خبرة العمل: 1-2

وصف الوظيفة


Respond to customer inquiries via phone, email, and live chat.
Assist with hotel, flight, and activity bookings, modifications, and cancellations.
Ensure a high level of customer satisfaction and problem resolution.
Collaborate with internal teams for issue resolution.


Requirements

  • At least 1 year in a customer-facing role.
  • B2 level or above in Italian and English.
  • Rotational shifts (7 AM – 10 PM Cairo time), including weekends and public holidays.


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