Payments Integration Specialist

Works with online merchants and stores to integrate their websites with Opay Egypt – Payment gateway platform. ii. Support the integration activities and technical support for payment gateway business. iii. Support the onboarding activities and configuration of PGW partners as well as business and risk approvals follow ups. iv. Provides ongoing integration monitoring and technical support to merchants/partners. v. Ensures a high quality of service, troubleshooting merchants technical issues in real-time, in cooperation with their development teams. vi. Responsible for technical and business communication with partners including banks and other financial institutions. vii. Communicates merchant needs to the Opay Egypt product team, to improve people’s experiences with our products. viii. Provides on-call support deliver impactful results and assistance, through data based root cause analysis. Requirements Bachelor’s degree in IT, Computer science related field or relevant experience. ii. 2+ years of operations experience (preferably in the Payments or FinTech company). iii. Good technical understanding of online payment processing flows (Merchants, Acquirer Banks, Issuers bank) iv. Basic understanding in one or more of the following language PHP, Python, , Objective-C/C++, Swift, Java, or C# v. Excellent analytical, deduction, and problem-solving skills. vi. Good written and verbal presentation skills