It Project Coordinator

BAU Management: Collaborate with Service Hubs and IT teams to implement business requests (e.g., product extensions, price adjustments, promotions). Gather requirements, manage market tickets, and validate configurations. Incident Management: Handle bug reporting, resolution follow-up, and ticket management. Assist with creating and attending P1 calls, and provide resolution testing. Global Features & Market Requests: Activate and test new features and upgrades. Support local teams in testing, including UVT and regression testing. SFP Product Deployment: Ensure visibility and availability of products/SKUs. Oversee day-to-day management of product capabilities on omnichannel platforms. Perform and validate testing procedures. Requirements Strong project coordination skills with experience in BAU management, incident management, and global product deployment. Proficiency in testing and validation methods like UVT, smoke, and regression testing. Excellent communication skills for internal and global team collaboration. Fluent English