Tawzef

People search engine

Relationship manager

Full time | TAWZEF FOR RECRUITMNT & HR CONSULTANCY | Saudi Arabia


Job Description

Job Description:

  • We are looking for a person who has solid understanding of key IT and digital technologies which will enable a clear understanding of problems and technical dependencies and ability to translate business needs into high level IT requirements.
  • Identify, capture and help prioritize high-level IT demand from business stakeholders and communication with the relevant IT stakeholders.
  • Collect and manage feedback from IT customer, complaints and satisfaction levels.
  • Develop a communication plan with Port Operators to understand IT service demand and identify requirements for new IT services.
  • Develop and enhance relationships with key internal business stakeholders and external stakeholders such as other government agencies, industry leaders and strategic partners.
  • Manage business expectations to improve service proposition, communicate service performance as per SLAs, confirm service level agreements with key business end users and ensure services are delivered to requirements.


Requirements

Education: Bachelor’s Degree, or equivalent experience, MBA a plus.

7+ years of experience 

Job Information

Job Opening Status

On-Hold


Industry

Recruitment/Employment Firm


City

Riyadh


Work Experience

7 years


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