Full time | TAWZEF FOR RECRUITMNT & HR CONSULTANCY | Saudi Arabia
- We are looking for a person who has
solid understanding of key IT and digital technologies which will enable a
clear understanding of problems and technical dependencies and ability to
translate business needs into high level IT requirements.
- Identify, capture and help prioritize
high-level IT demand from business stakeholders and communication with the
relevant IT stakeholders.
- Collect and manage feedback from IT
customer, complaints and satisfaction levels.
- Develop a communication plan with Port
Operators to understand IT service demand and identify requirements for
new IT services.
- Develop and enhance relationships with
key internal business stakeholders and external stakeholders such as other
government agencies, industry leaders and strategic partners.
- Manage business expectations to improve
service proposition, communicate service performance as per SLAs, confirm
service level agreements with key business end users and ensure services
are delivered to requirements.
Bachelor’s Degree, or equivalent experience, MBA a plus.
7+ years of experience