Retail Director

Strategic & Business Growth:

• Develop and implement retail strategies to optimize sales, profitability, and brand positioning.
  
• Identify new market opportunities, store formats, and size optimization for business growth.
  
• Oversee franchising, expansion, and entry into international markets (if applicable).
  

Operations & Performance Management:

• Manage multi-brand/multi-store retail operations to ensure efficiency and excellence.
  
• Monitor and analyze sales data, conversion rates, sell-through, and other retail KPIs to drive performance improvements.
  
• Ensure seamless store operations, including merchandising, inventory management, and supply chain logistics.
  

Leadership & Team Management:

• Lead and develop large teams, ensuring strong people management and talent development.
  
• Foster a culture of high performance, customer service excellence, and employee engagement.
  
• Drive organizational change and adapt to market shifts.
  

Customer Experience & Brand Development:

• Implement customer-centric strategies to enhance loyalty and engagement.
  
• Ensure a premium shopping experience through excellent customer service and visual merchandising standards.
  
• Align brand positioning with market trends and customer expectations.
  

Requirements

• 10+ years in retail, with at least 5 years in a senior leadership role.
  
• Experience in managing multi-brand or multi-store fashion retail operations.
  
• Experience with franchising, expansion, or international markets is a plus.
  
• Strong people management skills and proven to lead large teams.
  
• Ability to analyse sales data and implement strategies to maximize revenue.
  
• Understanding of retail KPIs (Conversion rates, average selling price, average basket size, sell-through...etc.)
  
• Strong knowledge of store operations, visual merchandising, and supply chain logistics.
  
• Expertise in customer-service excellence and loyalty-building strategies.
  
• Ability to identify new opportunities (markets, store formats & store size optimization).
  
• Ability to drive organizational change and adapt to market shifts