HR Director

HR Director

In-progressمن المقر
الصناعة : Customer Service
الموقع: Egypt
خبرة العمل: 10 years

وصف الوظيفة

● Leadership and Strategy: ○ Lead the HR department in Egypt, ensuring alignment with business goals and fostering a high-performance culture. ○ Collaborate with senior leadership to define and implement recruitment and organizational development strategies, focusing on efficiency and maintaining strong organizational dynamics. ○ Work closely with the board of directors on implementing new HR policies that will contribute to overall company growth. ● Talent Acquisition and Recruitment: ○ Develop a comprehensive recruitment strategy to hire sales agents and other key roles as we expand. ○ Manage all recruitment efforts for senior-level positions, including overseeing sourcing, interviewing, and onboarding processes. ● Compensation and Benefits: ○ Design and oversee competitive compensation packages, including commission structures for sales agents and incentive programs. ○ Create pay structures that motivate performance while maintaining market competitiveness. ● Employee Relations and Development: ○ Foster a positive work environment through effective employee engagement initiatives, conflict resolution, and professional development programs. ○ Implement training programs to support sales skills and leadership development across the team. ● Compliance and Legal: ○ Ensure all HR policies comply with Egyptian labor laws and internal company standards. ○ Manage employee contracts, ensuring they align with legal requirements and company policies. ● HR Systems and Processes: ○ Implement and manage HR technology solutions to streamline payroll, onboarding, and employee data management. ○ Develop key HR metrics to track talent management, retention, and performance.Requirements● Experience: ○ 10+ years of HR management experience, with a minimum of 5 years in a sales-centric, call center, or customer-focused environment. ○ Demonstrated experience in scaling teams and building organizational structures. ○ Expertise in recruitment, compensation, and employee relations. ● Education and Certifications: ○ Bachelor’s degree in Human Resources, Business Administration, or related fields. ○ HR certification (SHRM, HRCI, or CIPD) is required. ○ An MBA or equivalent advanced degree is a plus. ● ○ Deep understanding of compensation, employee relations, and Egyptian labor laws. ○ Demonstrated leadership and strategic thinking, with a track record of aligning HR practices with business goals. ○ Strong experience in developing compensation packages and employee development plans. ○ Excellent communication and interpersonal skills for managing a diverse team.
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